|Home • Company Profile • Products & Services • Latest News & Trade Pricelist • Terms & Conditions • Contact Details|
Croft Marketing - Terms and Conditions of Use
This website and all domain names are a trading style of Croft Marketing Ltd.
Welcome to our website. Croft Marketing Ltd serves customers in the UK. The company has built up a reputation for reliability and customer service.
You can now view our complete catalogue on our website and order the products that you want from the online catalogue, secure in the knowledge that our level of customer service is of the highest standard. This site is a trade only site - please ask for your user access details or enquire about a trade account via our email enquiry form.
All prices may be changed without notice. Prices quoted on websites cannot guarantee that stock is available at that price. Errors and emissions excepted.
All prices on our website are exclusive of VAT at the current rate of 17.5% unless otherwise stated. Certain items may be exempt from VAT. Exempt or non VAT items are not necessarily identified separately. If you are VAT registered and intend to reclaim the VAT you will be issued with a comprehensive VAT receipt which will, of course, categorise all items.
Croft Marketing Ltd,
Reg. in England No. 2139022. VAT No. 478 31 5619.
Ordering By Telephone
Telephone orders are always welcome using the on-line order hotline during office hours.
Postage and packaging within the United Kingdom is clearly indicated against each item. Goods are despatched using our own transport or first class courier service. In order to take account of unforeseen circumstances, customers should allow 5 working days for delivery of ‘in stock’ items (unless otherwise advised). Special order goods - delivery is as advised at time of order.
All goods returned for credit must be accompanied by our own collection note. Please note that this collection note is only an advice of collection - it is not a credit note.
All non faulty items not required by customers and deemed as normal stock lines will be collected by arrangement with Croft Marketing and will incur a handling charge of between 15% and 30%.
All goods must be in their original packaging and in a re-saleable condition. Failure to comply may result in a collection being refused. Returned Items may be subject to an additional charge, if necessary, to cover cost of repacking etc.
Special order items will not be subject to return under any circumstances.
All goods are subject to inspection by the Croft Marketing returns department before credit can be issued.
All goods collected for inspection will be held for credit until approved by the manufacture.
Claims for damages or shortages must be made within 24 hours.
Baths and Shower Trays
We recommend that each bath be thoroughly inspected at the time of delivery before a signature is given. A signature on our delivery note confirms that the goods are in good condition. We will not accept liability for damaged or scratched baths once a signature has been given on our delivery note.
Should a manufacturers fault be found after delivery you should contact Croft Marketing immediately by telephone. This will also need to be confirmed in writing or by fax.. We will then forward the written communication (with full details of fault) to the manufacturer in order to arrange inspection.
Please note that goods returned under complaint will not be accepted unless clean and tidy. Health & Safety Act 1972.
Our office/ customer support/ orderliness are open Monday to Friday from 1000hours to 1700 hours UK local time - the website is open 24 hours, 7 days a week:
The office and customer support lines are closed on all Bank Holiday Monday's, Christmas Day, Boxing Day and New Years Day.
Please be aware that when orders placed using the online forms will be processed for despatch during the next working day. Customers should make allowances for this when calculating delivery dates.
These terms and conditions do not affect your consumer statutory rights.
Limitation of Liability
The Web site is provided to you on an "as is" and "as available" basis without any warranty being given in relation to the Web site including (but not limited to) implied warranties of non-infringement, compatibility, security, accuracy or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Web site will meet your requirements or will be uninterrupted, timely, or error-free, that defects will be corrected or that the site or the server(s) that makes it available are free of viruses or bugs.
We will not be responsible or liable to you for any loss of material uploaded or transmitted through the Web site
We will not be liable in contract, tort, negligence, for pre-contract or other representations (other than fraudulent or negligent representations) or otherwise out of or in connection with these Terms & Conditions of Use for: · any economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or · any special or indirect losses whatsoever.
You agree to fully indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms & Conditions of Use by you or other liabilities arising out of your use of the Web site
Each provision of these Terms & Conditions of Use shall be construed separately and independently of each other and the validity of any one part shall not affect the validity of any other part.
These Terms & Conditions of Use shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English court.
All errors and omissions are excepted.
A contract between Croft Marketing Ltd and the Customer begins when the Goods have been despatched - obvious computer errors in pricing will not be honoured.
PLEASE NOTE: PRICES AND PROMOTIONS MAY BE CHANGED WITHOUT NOTICE. ALL ITEMS ARE OFFERED FOR SALE ON A GOOD FAITH BASIS. NO WARANTY IS GIVEN THAT GOODS ARE IN STOCK OR AVAILABLE AND THIS MUST BE CHECKED BY SUBMITTING THE ORDER FORM. ANY CONTRACT BETWEEN THE COMPANY AND CUSTOMER DOES NOT COMMENCE UNTIL THE GOODS HAVE BEEN ORDERED AND PAID FOR.
ALL GOODS ARE AS DESCRIBED BUT CUSTOMERS ARE REMINDED THAT, DUE TO THE REPRODUCTIVE PROPERTIES OF THE INTERNET AND BROWSERS, THERE MAY BE SLIGHT VARIANCES TO COLOURS ON SCREEN.
TITLE OF GOODS DOES NOT PASS TO THE PURCHASER UNTIL FULL PAYMENT IS MADE.
|© 2008 Croft Marketing - Site Designed by SEON Limited|